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Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Examples of personal information include your name, date of birth, residential address, home address and other details which can be used to identify you.
We collect personal information directly from you or from another person who confirms they have the right to provide us with your information.
This may be from our website (where you request us to contact you), or as requested by us in order to provide you with services.
The type of data we collect depends on the services we provide. However, they will usually not extend beyond the types of data identified above.
We use your data to provide services or to respond to an enquiry that you make on our website. We may use your data to provide marketing material to you, but only if you have consented to receiving such materials.
We will only use and disclose your data for the purposes of providing services to you. We may disclose your data to third parties and other service providers in connection with providing our services, and to the extent required by law, any government agencies or regulators. We do not disclose your information overseas.
Security of your data is paramount. We take reasonable steps to protect your data from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information.
All data is stored on a cloud-based system which has advanced security, intrusion detection and virus scanning tools. We also have physical controls and restrictions in place and destroy and de-identify data when it is no longer required.
You have various rights with respect to your data, including:
You can exercise your rights by contacting us on our website or using the contact details below.
We use the following process to investigate and address any complaints we receive with respect to your information:
If you are not satisfied with our proposed resolution, can contact the Office of the Australian Information Commissioner using any of the following details:
M: GPO Box 5218
Sydney NSW 2001
T: 1300 363 992
T: 0400 715 336
All rights, title and interest in this website and the materials displayed on the website (including all text, graphics, logos, audio, materials and software) (the “content”) are owned by us or licensed from third parties. We grant you a non-transferable and revocable licence to access this website and the content subject to these website terms. Other than as expressly set out in these website terms, we do not grant you with any right or title in this website or the content.
While we take reasonable care in preparing and maintaining the content, we do not make any warranties in relation to this website or the content, including that they are accurate, reliable or complete. The content is subject to change at any time without notice and may not be up to date, accurate or complete at the time you view it.
The content is general and does not take your specific circumstances into account. You must not rely on the content. To the maximum extent permitted by law, we disclaim all liability for loss directly or indirectly arising from your use of, or reliance on, this website or the content.
We do not guarantee that access to this website will be uninterrupted or error-free or free from viruses or that this website will be secure.
We reserve the right to restrict, suspend or terminate your access to this website or any content, or any feature of this website at any time and we will not be liable for any loss arising directly or indirectly as a result.
You agree to not reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content to any third-party without our prior written consent.
This website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for content on those linked websites and have no control over or rights in those linked websites.
To the maximum extent permitted by law, our liability to you in relation to any claim you may have against us in connection with this website or the content is excluded. If our liability cannot be excluded by law, and to the extent we are entitled to do so by law, we limit our liability in respect of such claim to, at our option, the re-supply of the relevant services (which are subject of the claim) or payment of the cost of having those services supplied again.
Your use of the website and these website terms is governed by the law of South Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in South Australia.